Front Office Manager (2nd Shift) – Growth & Guest Experience

Holiday Inn Express and Suites; New Albany (OH); Sur place; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Opportunity for growth and development

Résumé du poste

Holiday Inn Express and Suites in Ohio is seeking a Front Office Manager to oversee all receptionist and secretarial duties, lead front desk operations, and ensure exceptional guest experiences. The role emphasizes leadership and teamwork in a fast-paced hotel environment.

The position primarily covers the second shift (3pm-11pm) and requires proven office management experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• Proven experience in office management.
• Excellent communication and interpersonal skills.
• Hotel experience preferred.
• Proficient in Microsoft Office suite.

Responsabilités

• Manage the front desk and perform a variety of administrative tasks.
• Supervise and train front office staff.
• Create front desk schedules.
• Handle guest complaints.
• Ensure a delightful customer experience for all visitors.

Connaissances

Office management

Communication

Interpersonal skills

Outils

Microsoft Office

Description du poste

Holiday Inn Express and Suites in Ohio is seeking a Front Office Manager to oversee all receptionist and secretarial duties, lead front desk operations, and ensure exceptional guest experiences. The role emphasizes leadership and teamwork in a fast-paced hotel environment.

The position primarily covers the second shift (3pm-11pm) and requires proven office management experience, strong communication, and proficiency with Microsoft Office.