Front Office Manager

Holiday Inn Express and Suites; New Albany (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Opportunity for growth and development

Job summary

Holiday Inn Express and Suites in Ohio is seeking a Front Office Manager to oversee all receptionist and secretarial duties, lead front desk operations, and ensure exceptional guest experiences. The role emphasizes leadership and teamwork in a fast-paced hotel environment.

The position primarily covers the second shift (3pm-11pm) and requires proven office management experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• Proven experience in office management.
• Excellent communication and interpersonal skills.
• Hotel experience preferred.
• Proficient in Microsoft Office suite.

Responsibilities

• Manage the front desk and perform a variety of administrative tasks.
• Supervise and train front office staff.
• Create front desk schedules.
• Handle guest complaints.
• Ensure a delightful customer experience for all visitors.

Skills

Office management

Communication

Interpersonal skills

Tools

Microsoft Office

Job description

Front Office Manager - Immediate Hire

Are you a highly skilled and dynamic individual looking for a fun and loving work environment? Do you thrive in a fast-paced and enthusiastic workplace?

We are looking for a Front Office Manager to join our team. As a Front Office Manager, you will be responsible for overseeing all receptionist and secretarial duties at our office. This is a great opportunity to showcase your leadership skills and work with a talented team.

Key Responsibilities:

• Manage the front desk and perform a variety of administrative tasks
• Supervise and train front office staff
• Create front desk schedules
• Handle guest complaints
• Ensure a delightful customer experience for all visitors
• Primarily second shift 3pm-11pm

Qualifications:

• Proven experience in office management
• Excellent communication and interpersonal skills
• Hotel experience preferred
• Proficient in Microsoft Office suite

Benefits:

• Opportunity for growth and development

Location: Holiday Inn Express

Beginning with the first hotel in 1985, Indiana Hospitality Group has grown to become a substantial participant in the industry. Designing, building, owning, and operating a portfolio of hotels consisting of Marriott, Hilton, Intercontinental Hotels Group and Choice Hotels. At each property our goal is to exceed the guest expectations and
provide a unique guest experience. Clean-Fixed-Friendly Hotels!