Front Office Manager

Holiday Inn Express and Suites; Prattville (AL); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Holiday Inn Express Prattville is seeking a Front Office Manager to lead our front desk team, drive operational excellence, and deliver outstanding guest service. You will supervise check-in/check-out workflows, address guest inquiries, and ensure consistent brand adherence.

Your leadership will empower staff to create memorable stays and uphold our reputation for hospitality excellence. In this role, you will serve as the Manager on Duty in the General Manager's absence, guiding staff through

Aufgaben

• Lead a dynamic front desk team to deliver exceptional guest experiences.
• Ensure smooth check-in/check-out processes and resolve guest inquiries promptly.
• Act as Manager on Duty during GM absence and uphold brand standards.

Jobbeschreibung

Join us at Holiday Inn Express Prattville, where we're redefining hospitality through innovation, relationships, and a commitment to excellence. As a Front Office Manager, you'll be at the heart of our mission to exceed guest expectations and foster a welcoming environment. You'll lead a dynamic team, ensuring smooth check-in processes, resolving guest inquiries, and maintaining our reputation for top-notch service. You will be the assigned Manager on Duty during the General Manager's absence. Your leadership will empower staff to deliver exceptional experiences, aligning with our vision of raising the bar in hospitality.

We're looking for a dedicated professional with a passion for hospitality and a knack for leadership. You'll have the opportunity to grow your career while contributing to a culture that values relationships and results. At ARK, our supportive team environment and competitive benefits package are just the beginning.