Front Office Manager | Guest Experience Leader

Home2 Suites Prattville; Prattville (AL); On-site; USD 42,000 - 58,000; Full time

Job summary

Home2 Suites Prattville is seeking a Front Office Manager to lead the guest services team, oversee check-in and check-out operations, and ensure our hospitality standards are consistently met. You will handle guest inquiries, resolve issues, and uphold our reputation for warm, efficient service.

As the Manager on Duty during the General Manager's absence, you will mentor staff, optimize service workflows, and drive a culture that emphasizes relationships, results, and guest satisfaction while

Job description

Home2 Suites Prattville is seeking a Front Office Manager to lead the guest services team, oversee check-in and check-out operations, and ensure our hospitality standards are consistently met. You will handle guest inquiries, resolve issues, and uphold our reputation for warm, efficient service.

As the Manager on Duty during the General Manager's absence, you will mentor staff, optimize service workflows, and drive a culture that emphasizes relationships, results, and guest satisfaction while