Front Office Leader - Luxury Resort Guest Experience

Premier Island Management Group; Pensacola (FL); Sur place; USD 52 000 - 60 000; Plein temps

Résumé du poste

A luxury resort property management company located in Pensacola, FL is seeking a Front Office Manager. This full-time role involves overseeing the front desk operations, ensuring high-quality customer service, and managing staff schedules. Candidates should possess strong communication and problem-solving skills, with experience in hospitality operations. The position offers a salary range of $52,000.00 to $60,000.00.

Qualifications

• Strong attention to detail.
• Leadership skills to supervise front desk staff.
• Ability to manage schedules and handle guest inquiries.

Responsabilités

• Oversee day-to-day operations of the front desk.
• Ensure exceptional customer service.
• Assist with resolving issues to maintain high operating standards.

Connaissances

Front Office Management

Guest Relations

Hospitality Operations

Supervisory experience

Problem-solving

Conflict resolution

Customer service expertise

Communication skills

Organization skills

Interpersonal skills

Proficiency in property management systems

Flexibility in working hours

Formation

Bachelor's degree in Hospitality Management

Description du poste

A luxury resort property management company located in Pensacola, FL is seeking a Front Office Manager. This full-time role involves overseeing the front desk operations, ensuring high-quality customer service, and managing staff schedules. Candidates should possess strong communication and problem-solving skills, with experience in hospitality operations. The position offers a salary range of $52,000.00 to $60,000.00.