Front Office Leader: Guest Experience & Team Management

Remington Hospitality; BLOOMINGTON (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental Maternity Leave

401k

Paid Time Off Accrual

Job summary

A leading hospitality company in Bloomington, Minnesota is seeking a Front Office Manager to oversee guest interactions and front desk operations. The role requires managing staff, ensuring guest satisfaction, and handling daily transactions with the MICROS system. The salary range for this position starts at $65,000, with full-time associates eligible for comprehensive health benefits and other perks. Candidates with strong guest service skills are encouraged to apply.

Responsibilities

• Anticipate guest needs and maintain positive relations.
• Ensure proper staffing levels and manage training of front office associates.
• Resolve guest complaints and ensure satisfaction.
• Operate the MICROS system for daily transactions.

Job description

A leading hospitality company in Bloomington, Minnesota is seeking a Front Office Manager to oversee guest interactions and front desk operations. The role requires managing staff, ensuring guest satisfaction, and handling daily transactions with the MICROS system. The salary range for this position starts at $65,000, with full-time associates eligible for comprehensive health benefits and other perks. Candidates with strong guest service skills are encouraged to apply.