Front Office Leader: Assistant Manager, Seattle

Hyatt Hotels Corporation; Seattle, Northern (WA, KY); Hybrid; USD 80,000 - 97,000; Full time

Benefits offered by this job

Medical & Vision insurance for you and

401(k) & Retirement Savings Plan (RSP)

Basic Life Insurance

Short Term Disability Insurance

New Child Leave & Adoption Assistance

Employee Assistance Program

Discounted Rooms at Hyatt locations

Discounted parking

Discounted Rooms at Hyatt locations

Up to 12 complimentary rooms after 90d

Tuition Reimbursement

ORCA Pass subsidy

Job summary

Grand Hyatt Seattle is seeking an Assistant Front Office Manager to join our Front Office leadership team. This role oversees staff training, inter-department communications, and scheduling, while ensuring guest requests are handled promptly and effectively.

You will report to the Front Office Manager and help maintain the hotel’s award-winning service culture. The salary range for this position is $80,170 to $96,900 annually.

Qualifications

• Minimum of one year previous front office supervisory experience preferred.
• Open availability – mornings, evenings, weekends and holidays.
• Great attention to detail and strong guest service orientation.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Lead front desk operations, including staff training, inter-department communications and staff scheduling.
• Respond quickly to guest requests and concerns with a friendly, professional approach.
• Report to Front Office Manager and support the Front Office team to ensure guest satisfaction.

Skills

Front Office Supervisory

Leadership

Communication

Customer Service

Job description

Grand Hyatt Seattle is seeking an Assistant Front Office Manager to join our Front Office leadership team. This role oversees staff training, inter-department communications, and scheduling, while ensuring guest requests are handled promptly and effectively.

You will report to the Front Office Manager and help maintain the hotel’s award-winning service culture. The salary range for this position is $80,170 to $96,900 annually.