Front Office Lead – Med/Peds Patient Services

Sarasota Memorial Health Care System; Osprey (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a patient-oriented office assistant to support daily patient activities and appointments. You will interact with patients, physicians and insurance providers, ensuring smooth scheduling, check-in, checkout, and timely follow-up while upholding confidentiality and compliance.

Experience in a physician office, strong Microsoft Office skills, and professional communication are required.

Qualifications

• Minimum one year of experience in a physician office.
• Proficient in Microsoft Office programs (Word, Excel, Outlook, PowerPoint, Access).
• Professional, neat appearance with strong oral and written communication.
• Computer, keyboard and data input skills.
• Pleasant and professional demeanor.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously with proficiency and efficiency.
• Dependability and reliability.
• Knowledge of EHR/EMR.
• Medical terminology.

Responsibilities

• Patient scheduling, check-in, checkout and follow-up activities.
• Acts as a liaison between physician, patient, facility and insurance company.
• Handles collections of monies from patient at time of checkout.
• Observes compliance standards and maintains patient confidentiality.

Skills

Microsoft Office

Communication skills

Medical terminology

Data entry

Confidentiality

Multitasking

Team relationships

Initiative & self-direction

Patient scheduling

Education

High School Diploma or GED

Tools

EHR/EMR

Job description

Sarasota Memorial Health Care System is seeking a patient-oriented office assistant to support daily patient activities and appointments. You will interact with patients, physicians and insurance providers, ensuring smooth scheduling, check-in, checkout, and timely follow-up while upholding confidentiality and compliance.

Experience in a physician office, strong Microsoft Office skills, and professional communication are required.