Patient Relations Front Office & Scheduling Liaison

Sarasota Memorial Health Care System; Venice (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking an on-site front desk/administrative professional to support patient scheduling, check-in, checkout, and follow-up activities. You will act as a liaison among physicians, patients, facilities, and insurers while handling patient payments at checkout and ensuring confidentiality.

This role requires professional demeanor, problem-solving ability, and strong data-entry skills.

Qualifications

• Must have basic computer, keyboard, and data entry skills.
• Pleasant, professional demeanor in daily interactions.
• Ability to establish and maintain effective relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously while maintaining accuracy.
• Dependability and reliability in a patient-facing role.

Responsibilities

• Schedule patients, check-in, and checkout.
• Serve as liaison between physician, patient, facility, and insurer.
• Handle patient payments at checkout.
• Maintain strict confidentiality and comply with standards.
• Support service goals and values in daily operations.

Skills

Computer skills

Professional demeanor

Relationship-building

Initiative and self-direction

Multi-tasking

Dependability

Education

High School Diploma / GED

Tools

EHR/EMR

Microsoft Office

Job description

Sarasota Memorial Health Care System is seeking an on-site front desk/administrative professional to support patient scheduling, check-in, checkout, and follow-up activities. You will act as a liaison among physicians, patients, facilities, and insurers while handling patient payments at checkout and ensuring confidentiality.

This role requires professional demeanor, problem-solving ability, and strong data-entry skills.