Front Office Experience Lead

Spring EQ; Philadelphia (Philadelphia County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k Match

Charitable Matching

Company Holidays

Credit Union Membership

Dependent Care Plan

Disability Insurance

EAP

Life Insurance

Medical Insurance

PTO

Vision Insurance

Weekly Dinner Benefit

Job summary

Spring EQ, a national home equity lender, seeks an Office Administrator to be the first point of contact for visitors and employees. You will manage front desk operations, package/mail flows, supplies, and basic admin tasks in a fast-paced, security-conscious environment.

The role requires a high school diploma with preferred front desk experience, excellent customer service, and strong organizational skills. Proficiency in MS Office and the ability to lift up to 25 lbs are expected.

Qualifications

• High school diploma or equivalent.
• Front desk, receptionist or administrative experience preferred.
• Strong interpersonal and customer service skills.
• Ability to lift and move packages up to 25 pounds.

Responsibilities

• Greet and welcome visitors, vendors, and guests professionally.
• Monitor entry and exit at the main entrance.
• Verify visitor identities and sign-in compliance.
• Issue visitor badges and notify employees of arrivals.
• Maintain security and confidentiality in front desk operations.
• Keep lobby clean, organized, and welcoming.

Skills

Customer service

Professional demeanor

Organizational skills

Attention to detail

Independent work

Verbal communication

Written communication

MS Office

Confidentiality

Punctuality

Education

High school diploma

Administrative front desk experience preferred

Tools

Microsoft Outlook

Microsoft Word

Excel

Teams

Job description

Spring EQ, a national home equity lender, seeks an Office Administrator to be the first point of contact for visitors and employees. You will manage front desk operations, package/mail flows, supplies, and basic admin tasks in a fast-paced, security-conscious environment.

The role requires a high school diploma with preferred front desk experience, excellent customer service, and strong organizational skills. Proficiency in MS Office and the ability to lift up to 25 lbs are expected.