Front Office Receptionist

Realty of America; Berwyn (IL); On-site; USD 28,000 - 42,000; Full time

Job summary

Realty of America in Berwyn, IL is seeking a friendly Front Office Receptionist to be the first point of contact for clients and visitors. The role emphasizes a welcoming environment and professional demeanor.

You will greet guests, answer calls, manage the reception area, schedule appointments, handle mail, and support general office tasks. Strong communication, organization, and familiarity with Microsoft Office are essential.

Qualifications

• High school diploma or equivalent.
• Prior customer service or administrative experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Knowledge of real estate terminology is a plus.
• Willingness to learn new technologies and processes.

Responsibilities

• Greet clients and visitors in a warm, professional manner.
• Answer and direct phone calls politely.
• Maintain a clean, organized reception area.
• Schedule appointments and assist clients with inquiries.
• Process mail and packages; support administrative tasks.
• Keep office supplies stocked and order as needed.
• Coordinate with departments to ensure smooth operations.
• Uphold company policies and procedures.

Skills

Customer service

Microsoft Office

Communication

Multitasking

Organizational skills

Professional demeanor

Attention to detail

Phone etiquette

Real estate knowledge

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

We are looking for a friendly and organized Front Office Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills, a positive attitude, and a professional demeanor. As the face of our company, you will play a crucial role in creating a welcoming and efficient environment for all guests.

Responsibilities:

• Greet clients and visitors with a warm and welcoming demeanor
• Answer and direct phone calls in a polite and professional manner
• Manage the reception area, including keeping it clean and organized
• Schedule appointments and assist clients with inquiries
• Process incoming and outgoing mail and packagesAssist with administrative tasks, such as filing, scanning, and data entry
• Maintain office supplies inventory and place orders as needed
• Coordinate with other departments to ensure smooth operations
• Uphold company policies and procedures at all times

Requirements:

• High school diploma or equivalent
• Previous experience in a customer service or administrative role preferred
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Knowledge of real estate terminology and practices is a plus
• Willingness to learn and adapt to new technologies and processes