Front Office Director — Luxury Resort

Noble House Hotels & Resorts; Marathon (FL); Sur place; USD 110 000 - 170 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k with employer matching

Paid Time Off

Holiday pay

Discounted hotel stays

Résumé du poste

Noble House Hotels & Resorts seeks a Director of Front Office Operations for Faro Blanco Resort & Yacht Club in Marathon, FL. You will lead Rooms, F&B, Guest Services, Engineering, Recreation, and Housekeeping to deliver exceptional guest experiences and financial performance.

Role requires hands-on leadership, 5–7 years in senior hotel roles, and a track record of improving guest satisfaction in luxury properties. Competitive rewards accompany this leadership opportunity.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 5–7 years of progressive hotel leadership experience.
• Experience in upscale luxury resort properties.
• Strong knowledge of hotel operations across Front Office, Housekeeping, F&B, Engineering, and Recreation.
• Proven track record of improving guest satisfaction, operational efficiency, and financial performance.
• Experience developing department leaders and large teams.
• Budgeting, labor forecasting, and expense controls.
• Familiarity with Hilton systems and brand standards preferred.
• Excellent leadership, communication, and problem-solving skills.
• Hands-on leadership style with business acumen and guest-focused mindset.

Responsabilités

• Oversee day-to-day operations of Faro Blanco Resort & Yacht Club.
• Lead departments: Rooms, Food & Beverage, Guest Services, Engineering, Recreation, and Housekeeping.
• Drive service standards, guest satisfaction, revenue optimization, and team engagement.
• Ensure compliance with Hilton brand standards and Noble House operating practices.

Connaissances

Leadership

Budgeting

Communication

Guest relations

Problem solving

Staff development

Formation

Bachelor's degree in Hospitality Management or related field

Outils

Hilton systems

Description du poste

Noble House Hotels & Resorts seeks a Director of Front Office Operations for Faro Blanco Resort & Yacht Club in Marathon, FL. You will lead Rooms, F&B, Guest Services, Engineering, Recreation, and Housekeeping to deliver exceptional guest experiences and financial performance.

Role requires hands-on leadership, 5–7 years in senior hotel roles, and a track record of improving guest satisfaction in luxury properties. Competitive rewards accompany this leadership opportunity.