Front-Office Deskside Support Engineer (Trader IT)

Cognizant; San Francisco (CA); On-site; USD 79,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

401(k) plan

Disability insurance

Parental leave

Employee stock purchase plan

Job summary

Cognizant is seeking a Sr. Deskside Support in San Francisco to deliver technical and operational support to traders and front-office users, ensuring high availability of trading apps, market data platforms, and trading floor infrastructure.

The role covers on-site and remote support, incident management, and collaboration with vendor teams. Ideal candidates have 4–8 years of trader/financial services IT support experience, strong Windows/Mac skills, and familiarity with Bloomberg/Refinitiv

Qualifications

• 4-8 years in Trader Support, Front Office or Financial Services IT Support.

Responsibilities

• Provide technical and operational support to traders and front-office users ensuring high availability of trading applications market data platforms and trading floor infrastructure.

Skills

Trader Support

Front Office

Windows/mac

ITIL

ServiceNow

AD

Citrix

MS 365

Networking basics

SLA management

Communication

Tools

Bloomberg Terminal

Refinitiv Eikon

Remedy

Citrix

OMS/EMS

Job description

Cognizant is seeking a Sr. Deskside Support in San Francisco to deliver technical and operational support to traders and front-office users, ensuring high availability of trading apps, market data platforms, and trading floor infrastructure.

The role covers on-site and remote support, incident management, and collaboration with vendor teams. Ideal candidates have 4–8 years of trader/financial services IT support experience, strong Windows/Mac skills, and familiarity with Bloomberg/Refinitiv