Front Office Coordinator (Wed–Fri) — Part-Time

ENT Specialty Partners; Silver Spring (MD); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with Safe Harbor contribution

Paid time off and holidays

Disability insurance (short- and long‑

Life and accident insurance

EAP and more

Job summary

ENT Specialty Partners in Silver Spring, MD, is seeking a part-time Front Office Coordinator to ensure a smooth, professional patient experience Wednesday through Friday.

You will train new staff, troubleshoot front desk issues, manage scheduling and insurance verification, and support daily operations. The role involves collaboration with practice leadership and may involve recruitment support as needed.

Qualifications

• High school diploma or GED required; associate degree or certification preferred.
• Experience in a front or medical office; coordinator or leadership experience a plus.
• Strong communication and time-management skills; highly organized with attention to detail.
• Proficiency in MS Office/Teams and scheduling systems; able to train others.

Responsibilities

• Oversee daily front office operations and ensure high-quality patient service.
• Greet patients, verify insurance, and process payments.
• Manage scheduling, calls, and appointment coordination.
• Coordinate referrals and explain appointment details.
• Train and mentor new front office staff on policies and systems.
• Generate and review daily reports and support revenue cycle tasks.
• Assist with recruitment in collaboration with Practice Leader.
• Escalate issues related to patient service or process inefficiencies.

Skills

Strong communication

Time management

Active listening

Highly organized

Detail-oriented

Customer service

Multitasking

Teamwork

Education

High school diploma or GED

Associate degree or relevant certification

Tools

MS Office

Teams

Scheduling systems

Job description

ENT Specialty Partners in Silver Spring, MD, is seeking a part-time Front Office Coordinator to ensure a smooth, professional patient experience Wednesday through Friday.

You will train new staff, troubleshoot front desk issues, manage scheduling and insurance verification, and support daily operations. The role involves collaboration with practice leadership and may involve recruitment support as needed.