Patient Access Specialist: Front Desk & Scheduling

ENT Specialty Partners; Celina (TX); Presencial; USD 2 066 000 - 2 755 000; Tempo integral

Resumo da oferta

ENT Specialty Partners is seeking a friendly Front Desk Receptionist to greet patients, handle check-in/check-out, schedule appointments, answer calls, and support daily office operations in our on-site clinic.

Responsibilities include managing multiple phone lines, verifying insurance, collecting copays, maintaining patient records, and ensuring a clean, organized reception area while upholding confidentiality and professional service.

Qualificações

• High school diploma or GED is required.
• Strong communication and listening skills.
• Organized and detail-oriented with ability to manage multiple priorities.
• Proficiency in MS Office and scheduling systems.
• Excellent customer service and professionalism.

Responsabilidades

• Greet and check in patients to ensure timely flow.
• Manage multiple phone lines and scheduling systems.
• Verify patient IDs and insurance information.
• Collect copays and other payments and record accurately.
• Maintain accurate patient records and demographics.
• Keep reception area clean and organized.

Conhecimentos

Communication

Active listening

Time management

Organization

Customer service

Detail-oriented

Formação académica

High school diploma or GED

Ferramentas

MS Office

Teams

Scheduling systems

Descrição da oferta de emprego

ENT Specialty Partners is seeking a friendly Front Desk Receptionist to greet patients, handle check-in/check-out, schedule appointments, answer calls, and support daily office operations in our on-site clinic.

Responsibilities include managing multiple phone lines, verifying insurance, collecting copays, maintaining patient records, and ensuring a clean, organized reception area while upholding confidentiality and professional service.