Part-Time Front Office Lead | Training & Scheduling

ENT Specialty Partners; White Oak (MD); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with Safe Harbor contribution

Paid time off and holidays

Short- and long-term disability

Voluntary life and accident insurance

EAP and more

Job summary

ENT Specialty Partners (ESP) is seeking a part-time Front Office Coordinator in White Oak, MD. This on-site role supports patient check-in, insurance verification, payments, scheduling, referrals, and daily front office workflow.

You will train new staff, troubleshoot ahead of patient issues, and assist recruitment with the Practice Leader or Front Office Supervisor. Strong communication and organizational skills are essential.

Qualifications

• Front/medical office experience preferred.
• Strong communication and multitasking abilities.
• Ability to train others and support team operations.

Responsibilities

• Oversee daily front office operations for efficient workflow.
• Greet, check in patients, verify insurance, and process payments.
• Manage scheduling, calls, and appointment coordination.
• Coordinate referrals and explain appointment details.
• Train and mentor new front office staff on policies and systems.
• Assist with recruitment efforts with Practice Leader or Supervisor.

Skills

Communication

Time management

Active listening

Customer service

Organization

Education

High School Diploma or GED

Associate degree or relevant certification

Tools

MS Office

Microsoft Teams

Scheduling systems

Job description

ENT Specialty Partners (ESP) is seeking a part-time Front Office Coordinator in White Oak, MD. This on-site role supports patient check-in, insurance verification, payments, scheduling, referrals, and daily front office workflow.

You will train new staff, troubleshoot ahead of patient issues, and assist recruitment with the Practice Leader or Front Office Supervisor. Strong communication and organizational skills are essential.