Front Office Coordinator - Physical Therapy

MarinHealth; Larkspur (CA); On-site; USD 30,000 - 44,000; Full time

Job summary

The Front Office Coordinator at MarinHealth is essential to delivering an outstanding patient experience in a busy clinic environment. We seek a dependable team player with strong interpersonal skills, a professional attitude, and the ability to stay calm under pressure.

Primary responsibilities include answering phones, triaging calls, scheduling appointments, preparing charts, managing patient records in EPIC, coordinating referrals, and greeting patients in a courteous, efficient manner while

Qualifications

• High school diploma or GED required.
• One year of progressive responsibility in a related role.
• Experience with electronic medical records; EPIC a plus.
• Bilingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Maintains patient confidentiality.
• Oversees reception area, coordinates patient movement.
• Greets and registers patients promptly and helpfully.

Skills

Customer service

Interpersonal communication

Office procedures

Bilingual Spanish

Education

High school diploma or GED

Business school training (preferred)

Tools

EPIC software

Microsoft Office

Job description

The Front Office Coordinator at MarinHealth is essential to delivering an outstanding patient experience in a busy clinic environment. We seek a dependable team player with strong interpersonal skills, a professional attitude, and the ability to stay calm under pressure.

Primary responsibilities include answering phones, triaging calls, scheduling appointments, preparing charts, managing patient records in EPIC, coordinating referrals, and greeting patients in a courteous, efficient manner while