Patient Experience Front Desk Coordinator

MarinHealth; Larkspur (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

The Front Office Coordinator at MarinHealth is essential to establishing an excellent patient experience. We are seeking a dependable, motivated team player with strong interpersonal skills to join our busy front desk.

The role faces high daily demands and requires a calm, proactive approach to care. This position primarily works in the front office, with responsibilities including answering phones, scheduling, chart preparation, and maintaining confidentiality.

Qualifications

• High school diploma or GED required.
• 1 year of progressive responsibility and directly related work experience.
• Experience with electronic medical records; EPIC software a plus.
• Bi-lingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Prepares patient charts and other office documents.
• Maintains patient confidentiality and greets patients promptly and pleasantly.
• Assists in updating office systems and coordinating patient movement.

Skills

Communication

Medical office procedures

Grammar & spelling

Arithmetic

Computer proficiency

Instructions comprehension

Clear speech

Interpersonal skills

Education

High school diploma or GED

Business training/related courses

Tools

EPIC

Microsoft Office

Job description

The Front Office Coordinator at MarinHealth is essential to establishing an excellent patient experience. We are seeking a dependable, motivated team player with strong interpersonal skills to join our busy front desk.

The role faces high daily demands and requires a calm, proactive approach to care. This position primarily works in the front office, with responsibilities including answering phones, scheduling, chart preparation, and maintaining confidentiality.