Front Office Coordinator: Patient Experience Champion

Marin General Hospital; Larkspur, Northern (CA, KY); Hybrid; USD 31,000 - 43,000; Full time

Job summary

MarinHealth is seeking a dependable Front Office Coordinator to deliver an exceptional patient experience in our busy medical office. The role primarily supports front desk operations with strong customer service and administrative skills.

Responsibilities include answering phones, scheduling, chart preparation, patient check-in, and maintaining confidentiality. Hourly pay ranges from $22.50 to $31.50, with 40 hours per week and opportunities across multiple locations.

Qualifications

• High school diploma or GED required; business-related training preferred.
• Experience with EPIC electronic medical records is a plus.
• Bilingual Spanish desired; strong communication skills essential.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Provides support services to patients and medical staff.
• Schedules appointments and admissions as required.
• Prepares patient charts and other office documents.
• Maintains patient confidentiality and handles sensitive information.
• Oversees reception area and coordinates patient movement.
• Ensures copays are balanced and helps with payments and receipts.
• Works across multiple locations as needed.

Skills

Bilingual in Spanish

Excellent communication

English proficiency

Customer service

Education

High school diploma or GED

Business school training

Tools

EPIC software

Microsoft Office

Job description

MarinHealth is seeking a dependable Front Office Coordinator to deliver an exceptional patient experience in our busy medical office. The role primarily supports front desk operations with strong customer service and administrative skills.

Responsibilities include answering phones, scheduling, chart preparation, patient check-in, and maintaining confidentiality. Hourly pay ranges from $22.50 to $31.50, with 40 hours per week and opportunities across multiple locations.