Front Office Coordinator - Patient Experience Lead

SupportFinity™; Virginia (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid Time Off

Virtual fitness resources

Skincare product discounts

Complimentary cosmetic services

Job summary

McLean Dermatology and Skincare Center in McLean, VA is seeking a highly organized, patient-centered Front Office Administrator to join our administrative team. This full-time role involves managing multi-line calls, scheduling six providers, verifying insurance, collecting copays, and maintaining precise patient records in our cloud-based EHR system.

The ideal candidate has strong multitasking and communication skills and a keen interest in healthcare administration.

Qualifications

• Bachelor's degree completed or in progress preferred.
• Strong multitasking and organizational skills.
• Professional communication skills.
• Interest in healthcare administration or medical field.
• Passion for patient-centered service.

Responsibilities

• Manage incoming calls on a multi-line system.
• Schedule appointments in our cloud-based system.
• Coordinate schedules for six providers.
• Check patients in and verify insurance information.
• Collect copays and process retail transactions.
• Document detailed patient messages in our EHR.
• Maintain accurate demographic and insurance records.
• Support daily administrative operations.

Skills

Multitasking

Organizational skills

Professional communication

Healthcare administration interest

Education

Bachelor’s degree (in progress or completed)

Job description

McLean Dermatology and Skincare Center in McLean, VA is seeking a highly organized, patient-centered Front Office Administrator to join our administrative team. This full-time role involves managing multi-line calls, scheduling six providers, verifying insurance, collecting copays, and maintaining precise patient records in our cloud-based EHR system.

The ideal candidate has strong multitasking and communication skills and a keen interest in healthcare administration.