Front Office Coordinator

Judy Madrigal; Greenbrae Boardwalk (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Judy Madrigal is seeking a Front Office Coordinator to manage the reception area and direct calls to the appropriate personnel. The role requires excellent communication, multitasking ability, and attention to detail to ensure a welcoming environment for patients.

Responsibilities include greeting patients, handling calls, updating medical records, data entry, filing, coordinating lab work and authorizations, and maintaining schedules and lobby order.

Qualifications

• Excellent written and verbal communication required.
• Ability to multi-task in a fast-paced front office.
• Experience in medical front office preferred.
• Medical terminology knowledge is a plus.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Answer telephones, take messages, and direct calls to appropriate areas.
• Check patients in and out; verify and update information in medical records.
• Data entry, manage mail, and scanning.
• File charts, coordinate lab work, physician’s reports, and pre-authorizations.
• Maintain appointment schedule by following office policies.
• Keep lobby and work area neat and orderly.

Skills

Communication

Multitasking

Detail-oriented

Job description

Front Office Coordinators are responsible for managing the reception area and directing calls to appropriate persons. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Working in the front office means constant interactions and interruptions, so applicants must demonstrate the ability to prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome.

Responsibilities

Job responsibilities include, but are not limited to, the following:

• Greeting patients and visitors in a prompt, courteous, and helpful manner
• Answering telephones, taking messages, and directing calls to appropriate areas
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, managing mail, and scanning
• Filing charts, coordinating lab work, physician’s report, and pre-authorizations
• Maintaining appointment schedule by following office-scheduling policies
• Maintaining a neat and orderly work area and lobby

Experience

• One year work experience in a medical front office preferred
• Knowledge of medical terminology is a plus