Front Office Coordinator

Desert Spine and Sports Physicians, PLLC; Phoenix (AZ); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health insurance (if applicable)

Paid time off

Paid holidays

Retirement plan/401(k) (if applicable)

Opportunities for professional growth

Job summary

Desert Spine and Sports Physicians, PLLC is seeking a friendly, dependable Full-Time Front Office Coordinator to join our busy pain management and physical medicine practice in Phoenix. You will greet patients, handle check-ins, and support daily administrative tasks in a fast-paced clinical setting.

Responsibilities include coordinating check-in, processing payments, updating EMR data in eCW and Phreesia, and providing outstanding patient service while maintaining accuracy.

Qualifications

• Proven experience as a Front Office Receptionist or in a similar role within a medical office setting.

Responsibilities

• Greet and check in patients.
• Process patient payments and provide receipts.
• Enter and update patient data in EMR (eCW) and Phreesia.
• Manage multiple tasks in a fast-paced environment while staying accurate.
• Provide friendly, professional patient service.
• Verify insurance coverage and assist patients with questions.

Skills

Front office experience

Medical office

EMR software

eClinicalWorks (eCW)

Phreesia

Customer service

Organizational skills

Multitasking

Tools

eClinicalWorks (eCW)

Phreesia

Job description

Responsibilities

• Patient Check-In: Greet and check in patients efficiently while maintaining a warm and welcoming attitude.
• Payment Processing: Collect and process patient payments, provide receipts, and maintain accurate documentation.
• EMR Data Entry: Enter and update patient demographic and insurance information accurately in eClinicalWorks (eCW) and Phreesia.
• Multitasking: Manage multiple tasks and priorities in a fast-paced environment while maintaining accuracy and attention to detail.
• Customer Service: Maintain a positive and professional demeanor when interacting with patients and their families.
• Insurance Knowledge: Verify insurance coverage, understand basic insurance processes, and assist patients with insurance-related questions.

Qualifications

• Proven experience as a Front Office Receptionist or in a similar role within a medical office setting.
• Strong organizational skills with an ability to prioritize tasks effectively.
• Excellent multitasking abilities and the capacity to thrive in a fast-paced environment.
• Friendly and approachable with exceptional customer service skills.
• Proficient in using electronic medical record systems, preferably eClinicalWorks and Phreesia.
• Knowledge of insurance processes and procedures.
• Willingness to travel between multiple locations (negotiable).

Schedule

• Full-time
• Monday–Friday
• Day shift
• Possible 1 Saturday a month

Benefits

• Competitive hourly pay (based on experience)
• Paid time off
• Paid holidays
• Health insurance (if applicable)
• Retirement plan/401(k) (if applicable)
• Opportunities for professional growth and advancement
• Supportive and team-oriented work environment

Why Join Us?

Our practice is dedicated to providing comprehensive pain management and physical medicine care while creating a welcoming environment for both patients and staff. We value teamwork, professionalism, and compassionate patient service, and we're looking for someone who shares those values.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location:

In person

Description

Description

We are seeking a friendly, dependable, and motivated Full-Time Front Office Coordinator to join our busy Pain Management and Physical Medicine practice. If you enjoy working with patients, thrive in a fast-paced medical environment, and take pride in providing an exceptional patient experience, we'd love to meet you!