Front Desk Receptionist for busy pain practice

The Pain Center of Arizona; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Professional work environment

Growth opportunities

Hands-on experience in busy healthcare

Job summary

The Pain Center of Arizona in Tucson seeks a friendly, organized front desk receptionist to greet patients, verify insurance, schedule appointments, and manage registrations. You will act as the first point of contact, ensuring a welcoming experience and smooth patient flow throughout the day.

Ideal applicants have a high school diploma, strong communication skills, and comfort with medical scheduling and records systems.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, phone systems and scheduling/medical record software.
• Professional appearance and demeanor.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Schedule, confirm, and update patient appointments.
• Check patients in/out and verify demographic and insurance information.
• Coordinate with clinical and administrative team to support daily operations.
• Maintain a clean, organized front desk area.
• Assist with intake, documentation, and general administrative tasks.
• Provide excellent customer service and address patient questions or concerns.

Skills

Communication

Multitasking

Patient-facing

HIPAA compliance

Education

High school diploma

Tools

Scheduling software

Job description

We are seeking a professional, friendly, and organized individual to join a busy pain practice as the first point of contact for patients and visitors. This role is essential in creating a welcoming experience, supporting efficient front office operations, and helping ensure smooth patient flow throughout the day.

Responsibilities

• Greet patients and visitors in a courteous, professional manner
• Provide accurate information as appropriate
• Schedule, confirm, and update patient appointments
• Check patients in and out, verify demographic and insurance information, and collect required paperwork and co-pays/co-insurance
• Maintain a clean, organized, and welcoming front desk area
• Support patient registration, intake, and documentation processes
• Coordinate with clinical and administrative team members to support daily operations
• Handle sensitive information with discretion and maintain confidentiality at all times
• Assist with scanning, filing, faxing, and other administrative tasks as needed
• Provide excellent customer service and help address patient questions or concerns

Qualifications

• High school diploma or equivalent
• Previous experience in a medical front office, reception, or customer service role preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable using computers, phone systems, and electronic scheduling or medical record systems
• Professional appearance and demeanor
• Ability to work well independently and as part of a team
• Understanding of confidentiality and HIPAA compliance expectations

Preferred Skills

• Experience in a specialty medical office or pain management setting
• Knowledge of insurance verification and patient registration processes
• Familiarity with medical terminology
• Strong attention to detail and accuracy

What We Offer

• A professional and supportive work environment
• Opportunity to contribute to a patient-focused care team
• Hands-on experience in a busy healthcare setting
• Potential for growth and expanded responsibilities over time

If you are dependable, patient-focused, and thrive in a fast-paced office environment, we encourage you to apply and become a valued part of our team.