Medical Office - Front Desk- PT

iResearch Atlanta, LLC; Plano (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

iResearch Atlanta, LLC in Plano, Texas is seeking a dependable and detail-oriented individual with medical office experience. The role involves various tasks including greeting patients, scheduling appointments, and managing medical records.

The ideal candidate will offer excellent communication skills and a professional demeanor. Working hours are Monday through Friday, and only qualified applicants will be contacted.

Qualifications

• Minimum of 2 years' experience in a medical office setting.
• Professional and compassionate demeanor.
• Ability to communicate effectively with patients, staff, and providers.

Responsibilities

• Greeting and checking patients in/out.
• Scheduling and confirming appointments.
• Answering multi-line phones and directing calls appropriately.
• Managing incoming and outgoing faxes.
• Scanning documents into the correct patient charts.
• Insurance verification and obtaining prior authorizations.
• Collecting co-pays and balances; preparing daily financial reports.
• Assisting with billing and collections as needed.
• Maintaining confidentiality and handling medical records appropriately.
• Keeping the front desk and lobby area tidy and welcoming.
• Collaborating with back office staff to support efficient patient flow.

Skills

Excellent verbal and written communication skills

Proficiency with electronic medical records (EMR)

Strong computer skills

Tools

eClinicalWorks (eCW)

Job description

We are seeking an outgoing, dependable, and detail-oriented individual with a minimum of 2 years' experience in a medical office setting. Proficiency with electronic medical records (EMR), particularly eClinicalWorks (eCW), and strong computer skills are required.

The ideal candidate will have:

• Excellent verbal and written communication skills
• A professional and compassionate demeanor
• The ability to effectively communicate with patients, staff, and providers

Primary Responsibilities Include:

• Greeting and checking patients in/out
• Scheduling and confirming appointments
• Answering multi-line phones and directing calls appropriately
• Managing incoming and outgoing faxes
• Scanning documents into the correct patient charts
• Insurance verification and obtaining prior authorizations
• Collecting co-pays and balances; preparing daily financial reports
• Assisting with billing and collections as needed
• Maintaining confidentiality and handling medical records appropriately
• Keeping the front desk and lobby area tidy and welcoming
• Collaborating with back office staff to support efficient patient flow
• Performing other duties as assigned by the Front Desk Supervisor

We're seeking an individual with strong common sense, sound judgment, and a proactive work ethic to ensure smooth day-to-day operations.

Please submit your cover letter and resume. Only qualified applicants will be contacted.

Hours are Monday through Friday, 8:00 - 12:00 or 1:00 - 5:00