Front Office Coordinator

Express Employment Professionals - Cincinnati East; Akron (OH); On-site; USD 36,000 - 45,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Akron/Canton seeks a Front Office Coordinator to be the first point of contact for visitors and applicants, supporting recruiting efforts, managing applicant flow, and ensuring smooth office operations.

The role emphasizes strong communication, multitasking, and data entry, with duties spanning greeting guests, scheduling interviews, handling payroll-related tasks, and assisting inside sales while maintaining confidentiality in a busy office

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and maintain attention to detail.
• Proficiency with office software and data entry.
• Ability to work effectively under stress in a fast-paced environment.

Responsibilities

• Create a positive first impression for all inquiries (in-person, phone, and online).
• Greet visitors, answer calls promptly, and document inquiries.
• Review applicants for job fit and schedule interviews.
• Administer skills evaluations and provide guidance.
• Enter applicant data, prepare mailings, maintain filing systems, and process payroll.
• Maintain confidentiality and stock office supplies.
• Assist with inside sales and set appointments.

Skills

Communication

Multitasking

Data entry

Office software

Under pressure

Tools

Office software suite

Job description

Front Office Coordinator

Location: Akron/Canton
Job Type: Full-Time

About the Role:
As a Front Office Coordinator (FOC), you will be the first point of contact for visitors and applicants, creating a positive and professional impression of our office. This role is essential in supporting recruiting efforts, managing applicant flow, and ensuring smooth office operations.

Key Responsibilities:

• Create a positive first impression for all in-person, telephone, and electronic inquiries.
  • Greet visitors warmly and answer calls promptly and professionally.
  • Respond to online applications daily and document all inquiries accurately.
• Manage applicant flow and assist with recruiting efforts.
  • Review applicants for job fit and schedule interviews.
  • Administer skills evaluations and provide guidance.
• Handle office administration tasks.
  • Enter applicant data, prepare mailings, maintain filing systems, and process payroll.
  • Maintain confidentiality and ensure office supplies are stocked.
• Assist with inside sales efforts.
  • Make appointment-setting calls and convert employment verification calls into sales opportunities.
• Ensure compliance with company guidelines and federal/state regulations.

Qualifications:

• Strong communication and customer service skills.
• Ability to multitask and maintain attention to detail.
• Proficiency with office software and data entry.
• Ability to work effectively under stress in a fast-paced environment.

Working Conditions:

• Office-based role in a well-lit, climate-controlled environment.
• Ability to sit for extended periods and maintain normal range of motion.

Why Join Us?
You’ll play a vital role in creating a welcoming environment and supporting the success of our team. If you’re organized, personable, and thrive in a dynamic setting, we’d love to hear from you!

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