Front Office Concierge — Patient Experience Expert

Aspire Physical Therapy LLC; Bend (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Disability insurance

Up to 3 weeks of paid time off

6 paid holidays

Paid training

Job summary

Aspire Physical Therapy LLC in Bend, Oregon is hiring a friendly Front Office Receptionist to join our team. You’ll be the first voice patients hear, greet them at check‑in, answer calls, and help schedule visits with warmth and professionalism.

We offer a full‑time, long‑term role with the possibility of starting part‑time, comprehensive benefits, paid training, and a supportive team culture. If you’re organized, detail‑oriented, reliable, and enjoy helping people in a healthcare setting, we’d

Qualifications

• Front Office Receptionist role in a healthcare setting requiring friendly, dependable, and highly organized approach.
• Excellent verbal and written communication skills are essential.
• Comfort with phone conversations and communicating with diverse patients.
• Strong organizational skills and attention to detail; ability to multitask.

Responsibilities

• Greet and check patients in and out
• Answer incoming calls and communicate confidently with patients
• Schedule and reschedule appointments
• Collect copays, coinsurance, deductibles, and other payments
• Explain insurance benefits and patient financial responsibility after training
• Maintain an organized, welcoming front office and assist with administrative tasks

Skills

Verbal and written communication

Phone communication

Organizational skills

Attention to detail

Multitasking

Reliability

Team collaboration

Job description

Aspire Physical Therapy LLC in Bend, Oregon is hiring a friendly Front Office Receptionist to join our team. You’ll be the first voice patients hear, greet them at check‑in, answer calls, and help schedule visits with warmth and professionalism.

We offer a full‑time, long‑term role with the possibility of starting part‑time, comprehensive benefits, paid training, and a supportive team culture. If you’re organized, detail‑oriented, reliable, and enjoy helping people in a healthcare setting, we’d