Front Office Assistant Manager - Growth & Leadership

Hyatt Hotels Corporation; Renton (WA); Sur place; USD 55 000 - 82 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Insurance

Free Uniforms and Cleaning of Uniforms

Discounts on dry cleaning

Paid Vacation and sick leave

401(k)

Paid Family Bonding Time

Tuition/Wellness Reimbursement

Adoption Assistance

Free Parking

Discounted room nights and Friends and

Family discounts at Hyatt locations

Up to 12 complimentary rooms after 90+

Résumé du poste

Hyatt Regency Lake Washington at Seattle's Southport is seeking an Assistant Operations Manager - Front Office to lead the front desk team, train staff, and coordinate guest services across departments. The role emphasizes strong communication, leadership, and guest satisfaction.

Responsibilities include ensuring smooth operations, handling guest requests, and supporting departments such as F&B, housekeeping, spa, and reservations as needed.

Qualifications

• Strong leadership and communication skills for front office teams.
• Experience in rooms division management or front office supervision.
• Presence of strong guest service orientation and problem solving.

Responsabilités

• Oversee front desk operations and staff scheduling.
• Coordinate inter-department communications and staff training.
• Respond to guest requests/complaints to ensure satisfaction.

Connaissances

Leadership

Communication

Staff training

Front office supervision

Microsoft Word

Microsoft Excel

Organizational skills

Formation

Hotel/Hospitality degree (asset)

Outils

Microsoft Word

Microsoft Excel

Description du poste

Hyatt Regency Lake Washington at Seattle's Southport is seeking an Assistant Operations Manager - Front Office to lead the front desk team, train staff, and coordinate guest services across departments. The role emphasizes strong communication, leadership, and guest satisfaction.

Responsibilities include ensuring smooth operations, handling guest requests, and supporting departments such as F&B, housekeeping, spa, and reservations as needed.