Front Office Assistant

Medlinkga; Winder (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary & benefits package

Supportive and team-oriented work环境

Opportunities for career growth

Meaningful work serving the local社区

Job summary

MedLink Georgia in Winder, GA is seeking a dedicated Front Office Assistant to be the first point of contact for patients and to support clinicians with a welcoming, organized front desk experience.

The role requires strong communication, bilingual English/Spanish abilities, and comfort handling check-in, scheduling, insurance verification, and HIPAA compliance in a fast-paced medical setting.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical front office or customer service role.
• Familiarity with electronic medical records (eClinicalWorks experience is a plus).
• Bilingual (English/Spanish) is required.
• Strong communication, organizational, and multitasking skills.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Manage check-in and check-out processes.
• Schedule and confirm patient appointments.
• Verify insurance coverage and update patient records.
• Collect co-pays and outstanding balances.
• Answer multi-line phone system and route calls appropriately.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Support clinic operations by collaborating with providers and clinical staff.

Skills

Customer service

Communication

Organization

Bilingual English/Spanish

Multitasking

Education

High school diploma or equivalent

Tools

eClinicalWorks

Job description

Front Office Assistant

Location: Winder, Georgia
Job Type: Full-time
Company: MedLink Georgia

About Us

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia.

We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community.

Position Overview

MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage check-in and check-out processes
• Schedule and confirm patient appointments
• Verify insurance coverage and update patient records
• Collect co-pays and outstanding balances
• Answer multi-line phone system and route calls appropriately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Support clinic operations by collaborating with providers and clinical staff

Qualifications

• High school diploma or equivalent required
• Previous experience in a medical front office or customer service role preferred
• Familiarity with electronic medical records (eClinicalWorks experience is a plus)
• Strong communication, organizational, and multitasking skills
• Ability to work well under pressure in a fast-paced environment
• Bilingual (English/Spanish) is required

Why Join MedLink GA?

• Competitive salary & benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth
• Meaningful work serving the local community
• Join us at MedLink GA and make a difference in patient care!
• Competitive salary & benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth
• Meaningful work serving the local community

Join us at MedLink GA and make a difference in patient care!