Bilingual Front Office Assistant - Patient Care & Scheduling

Medlinkga; Hartwell (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

MedLink Georgia in Hartwell, GA is seeking a Front Office Assistant to support clinicians and staff at the front desk. You will greet patients, manage phone lines, schedule appointments, and help with patient intake.

The role focuses on accurate data entry in the electronic health record, eligibility verification, and assisting with billing tasks while maintaining a welcoming reception area. Strong communication, organization, and healthcare terminology knowledge are essential for success in

Qualifications

• MOA or relevant medical office program required.
• High school diploma with at least 1 year secretarial healthcare experience.
• Strong communication and organizational skills.
• Experience with EHR systems preferred.

Responsibilities

• Greets patients and visitors, providing exceptional front-desk service.
• Answers phones and routes calls; creates patient cases as needed.
• Schedules appointments in the electronic health record.
• Verifies insurance eligibility and assists with billing tasks.
• Maintains a clean, professional reception area and supports daily huddles.
• Documents demographics and patient information accurately in EHR.

Skills

Excellent communication

Customer service

Medical terminology

Teamwork

Multitasking

Education

MOA program or medical office tech

High school diploma with 1 year secretarial experience

Tools

EHR software

Office equipment

Job description

MedLink Georgia in Hartwell, GA is seeking a Front Office Assistant to support clinicians and staff at the front desk. You will greet patients, manage phone lines, schedule appointments, and help with patient intake.

The role focuses on accurate data entry in the electronic health record, eligibility verification, and assisting with billing tasks while maintaining a welcoming reception area. Strong communication, organization, and healthcare terminology knowledge are essential for success in