Front Office Assistant

PT Partners - Peak Sport & Spine; Montgomery City (MO); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Individualized Mentorship

Leadership Development

Continuing Education Reimbursement and

MedBridge Access

Performance Based Quarterly Bonus

401k with company match up to 4%

Health, Dental, and Vision

100% Paid Telehealth Benefits

Health Savings Account

Life Insurance

Short and Long Term Disability

Paid Time Off and Holidays

Job summary

Peak Sport and Spine is seeking an organized, energetic candidate with medical office experience for our Montgomery City office. You will provide excellent customer service, multitask, and support all front-desk duties to ensure smooth clinical operations.

The role requires at least 2 years of medical front office experience with insurance verification and prior authorization. A high school diploma is required; experience with medical billing and records is preferred.

Qualifications

• A minimum of 2 years medical front office experience is required, with insurance verification and prior authorization experience.
• High school diploma required. Medical insurance filing and medical records experience preferred.

Responsibilities

• Communicate effectively with patients, physicians, office staff, insurers and colleagues.
• Schedule patients for services within established guidelines.
• Greet and register patients in a timely, professional, customer-focused manner.
• Explain office policies, billing processes and patient responsibilities.
• Obtain ongoing insurance verification/authorization information from payers and relay to patients and staff.
• Collect patient co-payments, co-insurance and deductibles as well as related service fees.
• Generate and maintain medical records.
• Respond to information requests per procedures.
• Maintain cash drawer per procedure and reconcile daily.
• Manage office and facility inventory and order supplies as needed.
• Attend clinic/management meetings and participate in staff training.
• Support cross-training to ensure efficient clinic operations.
• Perform other duties as requested.

Skills

Customer service

Multitasking

Medical office experience

Insurance verification

Prior authorization

Education

High school diploma

Job description

Description

JOB SUMMARY

Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Montgomery City office. You must have excellent customer service skills and be proficient at multitasking.

RESPONSIBILITIES

1. Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
2. Schedules patients for services(s) within established guidelines.
3. Greets and registers patients in a timely, professional and customer-focused manner.
4. Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
5. Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
6. Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
7. Generates and maintains medical records.
8. Responds to all requests for information according to established procedures.
9. Assumes responsibility for and maintains cash drawer system according to procedure.
10. Maintains office and facility inventory and orders supplies as needed, following established procedures.
11. As appropriate, attends and participates in clinic/management meetings and inservice education programs.
12. Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
13. Performs other duties as requested

Benefits

• Individualized Mentorship
• Leadership Development
• Continuing Education Reimbursement and MedBridge Access
• Performance Based Quarterly Bonus
• 401k with company match up to 4%
• Health, Dental, and Vision
• 100% Paid Telehealth Benefits (enrolled employees and family)
• Health Savings Account
• Life Insurance
• Short and Long Term Disability
• Paid Time Off and Holidays

Requirements

QUALIFICATIONS: A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience. High school diploma required. Experience in medical insurance filing and medical records preferred.