Front Office Assistant

PT Partners - Peak Sport & Spine; Columbia Township (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mentorship

Leadership Development

CE Reimbursement

Performance Bonus

401k Match

Health Insurance

Telehealth

Job summary

Peak Sport and Spine is seeking an organized, energetic medical front office professional for our Columbia Berrywood office. You will handle patient intake, verify insurance, and assist with billing while delivering excellent customer service.

The role requires at least 2 years of medical front office experience, familiarity with insurance verification and prior authorizations, and a high school diploma. Training and growth opportunities are available.

Qualifications

• Minimum 2 years medical front office experience is required.
• Experience in medical insurance filing and medical records preferred.

Responsibilities

• Communicate effectively with patients, physicians, staff, insurers, and colleagues.
• Schedule patients for services within guidelines.
• Greet and register patients professionally and courteously.
• Explain policies and billing processes to patients and direct them appropriately.
• Obtain ongoing insurance verification/authorizations and relay to staff.

Skills

Medical front office experience

Insurance verification

Prior authorization

Education

High school diploma

Job description

JOB SUMMARY:

Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Columbia Berrywood office. You must have excellent customer service skills and be proficient at multitasking.

RESPONSIBILITIES:

1. Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.


2. Schedules patients for services(s) within established guidelines.


3. Greets and registers patients in a timely, professional and customer-focused manner.


4. Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.


5. Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.


6. Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.


7. Generates and maintains medical records.


8. Responds to all requests for information according to established procedures.


9. Assumes responsibility for and maintains cash drawer system according to procedure.


10. Maintains office and facility inventory and orders supplies as needed, following established procedures.


11. As appropriate, attends and participates in clinic/management meetings and inservice education programs.


12. Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.


13. Performs other duties as requested

Benefits:

• Individualized Mentorship


• Leadership Development


• Continuing Education Reimbursement and MedBridge Access


• Performance Based Quarterly Bonus


• 401k with company match up to 4%


• Health, Dental, and Vision


• 100% Paid Telehealth Benefits (enrolled employees and family)


• Health Savings Account


• Life Insurance


• Short and Long Term Disability


• Paid Time Off and Holidays

Requirements

QUALIFICATIONS:

A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience. High school diploma required. Experience in medical insurance filing and medical records preferred.