Front Office Assistant

PT Partners LLC; Missouri; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401k with company match up to 4%

Health, Dental, and Vision

Paid Time Off and Holidays

Continuing Education Reimbursement

MedBridge Access

Performance Based Quarterly Bonus

Job summary

Peak Sport and Spine in Linn office seeks a high functioning candidate with medical office experience that is energetic and well-organized to deliver friendly patient service. You will multitask between registration, insurance verification, billing and records while maintaining accuracy and privacy.

The role offers full-time hours, competitive hourly pay of $16–$18, a comprehensive benefits package, and opportunities for mentoring, ongoing education, and career development.

Qualifications

• A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience.
• High school diploma required. Experience in medical insurance filing and medical records preferred.

Responsibilities

• Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
• Schedules patients for services(s) within established guidelines.
• Greets and registers patients in a timely, professional and customer-focused manner.
• Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
• Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
• Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
• Generates and maintains medical records.
• Responds to all requests for information according to established procedures.
• Assumes responsibility for and maintains cash drawer system according to procedure.
• Maintains office and facility inventory and orders supplies as needed, following established procedures.
• As appropriate, attends and participates in clinic/management meetings and inservice education programs.
• Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
• Performs other duties as requested

Skills

Customer service

Multitasking

Communication

Office organization

Telephone etiquette

Education

High school diploma

Job description

Job Type

Full-time

JOB SUMMARY:

Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Linn office. You must have excellent customer service skills and be proficient at multitasking.

Responsibilities

• Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
• Schedules patients for services(s) within established guidelines.
• Greets and registers patients in a timely, professional and customer-focused manner.
• Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
• Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
• Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
• Generates and maintains medical records.
• Responds to all requests for information according to established procedures.
• Assumes responsibility for and maintains cash drawer system according to procedure.
• Maintains office and facility inventory and orders supplies as needed, following established procedures.
• As appropriate, attends and participates in clinic/management meetings and inservice education programs.
• Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
• Performs other duties as requested

Benefits

• Individualized Mentorship
• Leadership Development
• Continuing Education Reimbursement and MedBridge Access
• Performance Based Quarterly Bonus
• 401k with company match up to 4%
• Health, Dental, and Vision
• 100% Paid Telehealth Benefits (enrolled employees and family)
• Health Savings Account
• Life Insurance
• Short and Long Term Disability
• Paid Time Off and Holidays

Requirements

A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience.

High school diploma required. Experience in medical insurance filing and medical records preferred.

Salary Description

Compensation: $16 - $18/hr.