Front Office Assistant

PT Partners LLC; Columbia Township (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship

Leadership development

Education reimbursement

Quarterly bonus

401k with company match up to 4%

Health, Dental, and Vision

Telehealth benefits

Health Savings Account

Life Insurance

Disability

Paid Time Off and Holidays

Job summary

Peak Sport and Spine in Missouri is seeking a detail‑oriented medical front office professional for our Columbia Berrywood office. The role requires excellent customer service and the ability to multitask in a fast-paced clinic.

Join a full‑time, on‑site team with opportunities for mentorship, bonus potential, and comprehensive benefits. Salary is $16–$18 per hour, based on experience and local market norms.

Qualifications

• Minimum of 2 years medical front office experience with insurance verification and prior authorization.
• High school diploma required; experience in medical insurance filing and medical records preferred.
• Excellent customer service, organization, and multitasking skills.

Responsibilities

• Communicate effectively with patients, physicians, staff, insurers, and coworkers.
• Schedules patients for services within established guidelines.
• Greets and registers patients in a timely, professional and customer-focused manner.
• Explains policies and billing processes and directs patients as needed.
• Tracks and obtains ongoing insurance verification/authorization information and communicates to relevant staff.
• Collects patient co-payments, co-insurance, and deductibles and related fees for supplies and services.
• Generates and maintains medical records.
• Responds to information requests according to procedures.
• Maintains cash drawer system according to procedure.
• Maintains office and facility inventory and orders supplies as needed.
• Attends and participates in clinic/management meetings and inservice education.
• Participates in training and cross-training of staff to maintain efficiency.
• Performs other duties as requested.

Skills

Customer service

Medical front office

Insurance verification

Prior authorization

Multitasking

Communication

Education

High school diploma

Job description

Job Type

Full-time

Description

JOB SUMMARY:

Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well‑organized to work in our Columbia Berrywood office. You must have excellent customer service skills and be proficient at multitasking.

Responsibilities

• Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
• Schedules patients for services(s) within established guidelines.
• Greets and registers patients in a timely, professional and customer-focused manner.
• Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
• Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
• Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
• Generates and maintains medical records.
• Responds to all requests for information according to established procedures.
• Assumes responsibility for and maintains cash drawer system according to procedure.
• Maintains office and facility inventory and orders supplies as needed, following established procedures.
• As appropriate, attends and participates in clinic/management meetings and inservice education programs.
• Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
• Performs other duties as requested

Benefits

• Individualized Mentorship
• Leadership Development
• Continuing Education Reimbursement and MedBridge Access
• Performance Based Quarterly Bonus
• 401k with company match up to 4%
• Health, Dental, and Vision
• 100% Paid Telehealth Benefits (enrolled employees and family)
• Health Savings Account
• Life Insurance
• Short and Long Term Disability
• Paid Time Off and Holidays

Requirements

QUALIFICATIONS:

A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience.

High school diploma required. Experience in medical insurance filing and medical records preferred.

Salary Description

$16 - $18/hr