Front Office Assistant

Drdenniswells; Moberly (MO); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid Holidays and Paid Time Off (PTO)

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Care.com Membership

Employee Assistance Program

Paid Scrub Allowance

Career Growth and Development Opportunities

Job summary

Drdenniswells in Moberly, Missouri, is seeking a Front Office Associate to be the first and last impression for our patients. This role involves managing schedules, verifying insurance, and ensuring efficient operations while maintaining excellent patient care.

You will need customer service experience and preferred dental office experience. The starting compensation is $19.00/hr along with various benefits including health insurance and a 401(k) plan.

Qualifications

• Customer service experience required.
• Dental office experience is preferred.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and fee schedules.
• Complete pre-authorizations and referrals for patients.
• Coordinate financial agreements and consent forms.
• Assist patients with understanding their treatment plan.
• Maintain patient health and dental records adhering to HIPAA.
• Ensure efficient office operations.

Skills

Customer service experience

Dental office experience

Job description

Our dental front office associates are the heart of our practice – they are the first and last impressions made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

Benefits

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

Compensation: Starting at $19.00/hr

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Customer service experience
• Dental office experience (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.