Front Office Assistant

Drdenniswells; Syracuse (UT); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid Holidays and Paid Time Off (PTO)

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Career Growth and Development Opportunities

Job summary

Heritage Dental Associates in Syracuse, Utah is hiring a front office associate to enhance patient care. This role includes managing schedules, verifying insurance, and ensuring smooth office operations.

The ideal candidate has dental office experience and familiarity with Dentrix. The position offers competitive pay of $20 to $22 per hour based on experience, and benefits such as health and vision insurance, 401(k), and paid time off.

Qualifications

• Previous experience in a dental office is required.
• Familiarity with Dentrix is preferred.

Responsibilities

• Manage schedules for doctors and hygienists.
• Verify insurance coverage and assist with patient billing inquiries.
• Maintain patient records with HIPAA compliance.

Skills

Dental office experience

Working experience with Dentrix

Job description

At Heritage Dental Associates, we go above and beyond to create a welcoming and family-like atmosphere in which you can feel at ease, and we are committed to providing the highest quality of personalized dental care possible. Our goal is to help you and your family achieve and maintain healthy smiles for a lifetime. We have also received Utah’s Top Rated Local® Award because of our dedication to treating our patients like our family. When you visit our office, you can expect to be treated with respect, compassion and honesty. Our team will work one‑on‑one with you throughout your entire treatment to ensure that you understand your oral health and treatment options.

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Compensation Range: $20 - $22 per hour based on experience

Work Schedule: Monday - Thursday 8:30 - 5:00 & Friday 8:00 - 3:00

Qualifications

• Dental office experienced required
• Prior working experience with Dentrix preferred

Benefits We Offer

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre‑authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check‑in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Additional information

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.