Front Office Assistant

BEST SMILES TWO LLC; Albuquerque (NM); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Dental insurance

Flexible schedule

Uniform allowance

Vision insurance

Job summary

BEST SMILES TWO LLC in Albuquerque, NM seeks a dedicated Front Office Assistant to provide administrative support in a busy dental practice. You will greet patients, manage phones, schedule appointments, verify insurance, and maintain patient records.

Ideal candidates are organized, customer-focused, and comfortable learning Microsoft Office. Training available; bilingual a plus. This role offers a friendly team, opportunities to grow, and a pathway to advance within a growing practice.

Qualifications

• Experience in a dental office is a plus but not required.
• Excellent communication and organizational skills are essential.
• Familiarity with HIPAA regulations and patient privacy.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage multi-line phone systems, handling inquiries and directing calls.
• Schedule and confirm patient appointments.
• Conduct insurance verification.
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
• Review care plans and assist in the intake process for new patients.
• Perform clerical tasks including filing, typing, and data entry using Microsoft Office applications.
• Provide patient service support by addressing questions and concerns promptly.
• Receive and post payments.
• Collaborate with healthcare providers to ensure efficient office operations.

Skills

Schedule appointments

HIPAA compliance

Microsoft Office

Patient communication

Bilingual

Front desk

Education

High school diploma

Tools

Practice management software

Job description

Benefits

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Free food & snacks

We are seeking a dedicated and organized Front Office Assistant to join our team. We are a growing practice. This role is pivotal in providing exceptional administrative support within a dental office environment. The ideal candidate will possess strong communication skills and positive team work mentality. The Front Office Assistant will be responsible for managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front office.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage multi-line phone systems, handling inquiries and directing calls appropriately. Answer calls with a smile!
• Schedule and confirm patient appointments
• Conduct insurance verification
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
• Review care plans and assist in the intake process for new patients.
• Perform clerical tasks including filing, typing, and data entry using Microsoft Office applications.
• Provide patient service support by addressing questions and concerns promptly.
• Receive and post payments
• Collaborate with healthcare providers to ensure efficient office operations.

Skills

• Able to schedule patient appointments
• Experience in the dental/braces field preferred but not necessary. Willing to train the right candidate.
• Experience in medical collections and documentation review is preferred.
• Bilingual abilities are a plus to enhance patient communication.
• Proficient computer skills with familiarity in Microsoft Office Suite.
• Strong organizational skills with attention to detail in managing records and schedules.
• Exceptional customer service skills with a focus on patient satisfaction.
• Knowledge of health information management practices is beneficial. Join our team as a Front Office Assistant where you will play an essential role in delivering quality service to our patients while supporting the operational success of our practice!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Gym membership
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Uniform allowance
• Vision insurance
• Wellness program