Front Office Assistant

Drdenniswells; New Albany (OH); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Paid Holidays and Paid Time Off (PTO)

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Career Growth Opportunities

Job summary

Drdenniswells is seeking a skilled individual to manage schedules, verify insurance coverage, and assist patients in Ohio. The role requires strong customer service abilities and experience in a dental office is preferred.

Responsibilities include managing payments, coordinating appointments, and ensuring compliance with HIPAA standards. The position offers competitive compensation of $22-24/hour, alongside several benefits including paid holidays and health insurance.

Qualifications

• Experience in customer service is required.
• Preferred experience in a dental office environment.
• Must have scheduling experience and the ability to multitask.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and complete full breakdowns for patients.
• Assist patients with understanding their treatment plan.

Skills

Customer service experience

Dental office experience

Scheduling and multitasking abilities

Job description

Benefits

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

Compensation: $22-24/Hour

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning phone calls, responding to patient billing inquiries, and direction of workflow as necessary
• Posting and collection of patient payments
• Schedule surgical appointments with Doctors and Anesthesiologist
• Correspond and coordinate with referring doctors offices

Qualifications

• Customer service experience
• Dental office experience (preferred)
• Experience with scheduling and ability to multitask

Additional Information

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.