Front Office Assistant

Gen4 Dental Partners; Topeka (KS); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Work-Life Balance

Up to 3 weeks PTO + 8 Paid Holidays

Parental Leave

401(k) Match

Health Benefits

Employee Assistance Programs

Continuing Education

Wellness Perks

Pet Insurance

Job summary

A dental care provider in Topeka is seeking skilled professionals to join their collaborative team. The role involves scheduling for the dental staff, verifying insurance, and assisting patients. Ideal candidates should have customer service experience; dental office experience is preferred. Compensation starts at $19.50/hr, with extensive benefits including PTO and health coverage.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and fee schedules for patients.
• Assist patients with understanding their treatment plan.
• Ensure efficient office operations and maintain patient records.

Skills

Customer service experience

Dental office experience

Job description

Job Description

At Gage Dental Group, our team is the heart of our patient-centered philosophy. We provide comprehensive general and cosmetic dentistry in a stress-free, welcoming environment, with a focus on how oral health contributes to overall well-being. From preventive care to implants, crowns, teeth whitening, and CEREC restorations, our staff works together to deliver high-quality, personalized care.

We are seeking motivated, skilled professionals who want to join a collaborative team where your expertise is valued, your growth is supported, and your contributions directly impact patients’ health and confidence. At Gage Dental Group, you’ll work with advanced dental technology and techniques while helping families feel at ease from the moment they walk through our doors.

If you’re looking for a career in a supportive, growth-oriented environment that combines innovation, compassion, and teamwork, Gage Dental Group is the place for you.

Benefits

By joining our team, you will have:

• Work-Life Balance: (Monday‑Thursday 7am‑4:45pm)
• Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
• Parental Leave: Up to 3 weeks paid
• 401(k) Match
• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
• CE & Growth: SPEAR access + continuing education
• Wellness Perks: $28/month gyms, 12K+ on‑demand workouts when selecting our quality care plans
• Pet Insurance: Flexible plans + 24/7 telehealth for your pet

Compensation: Starting at $19.50/hr

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre‑authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check‑in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Customer service experience
• Dental office experience (preferred)

Additional Information

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.