Front Desk Agent - Full Time

Miraval Resorts & Spas; Tucson (AZ); On-site; USD 19,000 - 30,000; Full time

Job summary

Miraval Arizona Resort and Spa is seeking a Front Desk Agent to manage guest registration and communicate hotel services and promotions. You will be the face of Hyatt, greeting guests, handling check-in/check-out, and answering inquiries to create memorable experiences.

Prior hotel front desk exposure is preferred, and the role offers opportunities for engaging conversations with guests in a fast-paced environment.

Qualifications

• Experience in guest-facing roles in fast-paced environments.
• Strong verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Assist guests with registration and check-in/check-out processes.
• Explain hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Represent the property (Hyatt) in a friendly and professional manner.

Skills

Customer service

Verbal communication

Written communication

Stamina

Job description

Organization- Miraval Arizona Resort and Spa

Summary

Front Desk Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Guest Relations Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.