Front Office Agent

JdV by Hyatt; Durham (NC); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Hyatt is seeking Front Office Associates in Durham to warmly welcome guests, handle check-ins and promotions, and communicate hotel services. This role offers daily interaction and the chance to contribute to memorable experiences.

You will assist with payments, respond to inquiries, and be the friendly face of Hyatt at the front desk, helping guests feel at home from arrival to departure.

Competenze

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Mansioni

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions to guests.
• Processing forms of payment and responding to guest inquiries.
• Be the face of Hyatt as a Front Office Associate and contribute to a positive guest experience.

Conoscenze

Customer service mindset

Verbal and written communication

Ability to stand for long periods

Descrizione del lavoro

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Unscripted Durham

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.