Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE

Hyatt Regency; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free room nights

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid vacation and sick days

Paid family bonding time

Job summary

Hyatt Regency Miami seeks a Front Office Associate to welcome guests, handle check-in/check-out, and provide information on hotel services. You will be the face of Hyatt, delivering friendly service in a fast-paced environment.

You will assist with guest inquiries, payments, and promotions, while maintaining a polished, professional presence and ensuring guest satisfaction during their stay. Join our downtown Miami team to contribute to memorable experiences near Brickell and the riverfront with

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Must be able to work a flexible schedule, AM or PM shifts, holidays, and weekends

Responsibilities

• Front Office Associate duties include guest registration and communication of hotel services and promotions.
• Respond to guest inquiries and assist with payments and arrangements.
• Represent Hyatt in a courteous, professional manner to ensure a positive guest experience

Skills

Guest service

Verbal communication

Written communication

Physical stamina

Flexibility

Job description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home wherever they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care.

Organization- Hyatt Regency Miami

Summary

Our downtown Miami hotel is next to one of the trendiest neighborhoods, known as Brickell. Our iconic towers overlook the Miami River and our ideal downtown location puts you in steps from the Miami Riverwalk, and Bayfront Park, and close to the port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Center. Or, explore Little Havana and tour the Frost Museum of Science. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

We Offer Excellent Benefits

• Free room nights, Discounted, and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition ReimbursementFree colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career?

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Must be able to work a flexible schedule, AM or PM shifts, holidays, and weekends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status