Front-of-Store Customer Experience Leader

TJX; Oklahoma; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health, dental, vision coverage

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a store leadership role at our Enid, OK location. You will supervise front-end operations, promote exceptional customer service, and mentor Associates to enhance the shopping experience.

You will train staff on front-end principles, coordinate POS coverage, and support loyalty programs while upholding store standards. Available to work nights and weekends with a focus on merchandising, communication, and teamwork.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong customer service orientation

Responsibilities

• Lead front-end operations and ensure prompt, courteous customer service
• Train and mentor Associates on front-end principles
• Promote loyalty programs and credit programs
• Assign registers, coordinate breaks, and ensure POS coverage
• Address customer concerns to maintain a positive experience
• Maintain store plan execution and communicate priorities to staff
• Support shrink reduction goals and safety initiatives

Skills

Merchandising

Multi-tasking

Communication

Organizational skills

Team leadership

Training others

POS system

Tools

POS system

Job description

The TJX Companies, Inc. is seeking a store leadership role at our Enid, OK location. You will supervise front-end operations, promote exceptional customer service, and mentor Associates to enhance the shopping experience.

You will train staff on front-end principles, coordinate POS coverage, and support loyalty programs while upholding store standards. Available to work nights and weekends with a focus on merchandising, communication, and teamwork.