Retail Front-End Supervisor: Elevate Customer Experience

NBMBAA; Grove City (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care benefits

Job summary

TJX Companies is seeking a front-of-store leader to drive exceptional customer service and mentor Associates. You will supervise a team, coordinate POS coverage, and promote loyalty programs while maintaining a clean, efficient store environment.

The role requires multitasking, strong communication, and merchandising know-how, with nights and weekends as part of the schedule. Join a Fortune 100 company committed to development and diversity.

Qualifications

• 1 year retail experience and 6 months of leadership experience
• Strong communication and organizational skills with attention to detail
• Able to train others
• Strong understanding of merchandising techniques
• Capable of multitasking

Responsibilities

• Oversees a team of Associates at front of store, ensuring prompt, courteous customer service and promotion of loyalty programs
• Trains and coaches associates on front-end principles and how to personalize the customer experience
• Manages registers, coordinates breaks, and ensures POS coverage as needed
• Addresses customer concerns promptly and maintains a clean, organized store
• Promotes safety, labor compliance, and adherence to policies and procedures

Skills

Customer service

Leadership

Merchandising

Communication

Job description

TJX Companies is seeking a front-of-store leader to drive exceptional customer service and mentor Associates. You will supervise a team, coordinate POS coverage, and promote loyalty programs while maintaining a clean, efficient store environment.

The role requires multitasking, strong communication, and merchandising know-how, with nights and weekends as part of the schedule. Join a Fortune 100 company committed to development and diversity.