Retail Customer Experience Lead

TJX; Midwest City (OK); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

TJX in Midwest City, OK is seeking a Store Leadership Associate to promote an outstanding customer experience and lead front-of-store teams. You will train Associates, manage POS coverage, and coordinate breaks while ensuring store standards and loyalty program promotions.

Ideal candidates bring retail experience with leadership exposure, strong merchandising knowledge, and excellent communication skills to drive a positive, compliant work environment.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail

Responsibilities

• Promotes an excellent customer experience and oversees front-of-store Associates
• Trains and mentors Associates on front end principles and loyalty programs
• Assigns registers, supports POS coverage, and coordinates breaks
• Addresses customer concerns promptly and maintains a positive store environment
• Ensures adherence to labor laws, policies and procedures
• Promotes safety and participates in shrink reduction programs

Skills

Customer service

Leadership

Training

Merchandising

Communication

Job description

TJX in Midwest City, OK is seeking a Store Leadership Associate to promote an outstanding customer experience and lead front-of-store teams. You will train Associates, manage POS coverage, and coordinate breaks while ensuring store standards and loyalty program promotions.

Ideal candidates bring retail experience with leadership exposure, strong merchandising knowledge, and excellent communication skills to drive a positive, compliant work environment.