Front-of-Store Customer Care & Security Associate

The TJX Companies, Inc.; Roseville (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Paid holidays

Job summary

The TJX Companies, Inc. Marshalls store in Roseville MN is seeking a Front-of-Store Loss Prevention Associate to deter theft, protect the store environment, and support a positive customer experience.

You will wear a body-worn camera, greet customers, and partner with store teams to uphold safety and policy adherence. You will respond to requests for assistance, observe incidents, and complete safety surveys as part of a comprehensive loss prevention program.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Retail experience

Job description

The TJX Companies, Inc. Marshalls store in Roseville MN is seeking a Front-of-Store Loss Prevention Associate to deter theft, protect the store environment, and support a positive customer experience.

You will wear a body-worn camera, greet customers, and partner with store teams to uphold safety and policy adherence. You will respond to requests for assistance, observe incidents, and complete safety surveys as part of a comprehensive loss prevention program.