Front-of-Store Customer Service & Safety Advocate

The TJX Companies, Inc.; Roseville (CA); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k)

Paid holidays/vacation

Health and welfare benefits

Résumé du poste

Marshalls, part of The TJX Companies, is seeking a Loss Prevention Associate to help protect customers and assets in our Roseville store. You will act as a visible deterrent, greet shoppers, and support store management by following the Emergency Response Guide and using a company-issued radio.

Responsibilities include maintaining a front-of-store presence, reporting suspicious activity, completing safety sweeps, and documenting incidents.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and take initiative.
• Strong time management and multitasking abilities.
• Prior retail or security experience (0-2 years) is preferred.

Responsabilités

• Maintains a proper and professional stance at the front of the store.
• Acts as a visual deterrent to prevent loss/dishonesty.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers, demonstrate courtesy and respect.
• Respond to customer requests for assistance by referring to store management or customer service via radio.
• Observe and report suspicious behavior or incidents to LP or store management.
• Document required incidents in AIIM Case Management.

Connaissances

Verbal communications

Independent work

Time management

Customer service

Description du poste

Marshalls, part of The TJX Companies, is seeking a Loss Prevention Associate to help protect customers and assets in our Roseville store. You will act as a visible deterrent, greet shoppers, and support store management by following the Emergency Response Guide and using a company-issued radio.

Responsibilities include maintaining a front-of-store presence, reporting suspicious activity, completing safety sweeps, and documenting incidents.