Front-of-Store Loss Prevention Associate (Retail)

The TJX Companies, Inc.; Lacey (WA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Job summary

Marshalls, part of the TJX family, is seeking a Loss Prevention Associate to deter theft and support store safety. The role emphasizes standing at the front of the store, greeting customers, and working with management to protect the brand.

Responsibilities include monitoring for suspicious activity, wearing the body-worn camera, and reporting incidents. A customer-focused mindset and 0–2 years in retail or security are desirable.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Job description

Marshalls, part of the TJX family, is seeking a Loss Prevention Associate to deter theft and support store safety. The role emphasizes standing at the front of the store, greeting customers, and working with management to protect the brand.

Responsibilities include monitoring for suspicious activity, wearing the body-worn camera, and reporting incidents. A customer-focused mindset and 0–2 years in retail or security are desirable.