Front of House Team Member

Landed; Lee's Summit (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Landed in Missouri seeks an energetic Front of House team member to greet Guests, take orders, and process payments accurately. You will operate the POS system, restock beverage areas, and maintain dining room cleanliness to ensure a seamless guest experience.

The role emphasizes teamwork, adherence to brand standards, and strict sanitation throughout FOH spaces and restrooms, with a focus on friendly, efficient service.

Qualifications

• Adhere to brand standards for uniform appearance and grooming.
• Maintain a safe, clean, organized work area.
• Be a team player and assist teammates as needed.
• Maintain sanitation standards throughout FOH and restrooms.
• Greet Guests and take food/beverage orders with accuracy.
• Operate POS system for all Guest orders and payments.
• Charge Guests and collect payments (cash, card).
• Answer phones and assist Guests with information and orders.

Responsibilities

• Greet Guests, take food/beverage orders, and expedite/service in dining area.
• Properly operate POS system for taking and processing Guest orders.
• Handle payments and cash drawers with accuracy.
• Restock drink station and expo area; maintain restroom cleanliness.
• Keep dining and Guest areas clean and stocked; ensure product temperatures.
• Complete daily tasks timely and per standards.

Skills

Guest service

Cash handling

Team player

Sanitation standards

Phone order intake

Order accuracy

POS system operation

Tools

POS system

Job description

Summary of Position

Performs a variety of duties including greeting/serving Guests, operating POS system for order taking, receiving payments & maintaining cash drawers, beverage preparation, stocking supplies, running orders, serving Guests in dining room and maintaining cleanliness/sanitation standards for FOH and restrooms.

Duties & Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player—support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
• Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
• Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
• Interact with Guests in a friendly and efficient manner.
• Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean
• Maintains proper product temperatures per standards.
• Maintains portion-control for products per standards.
• Cleans equipment, as assigned, thoroughly and in a timely fashion.
• Keeps floor in work or service area clean and free of debris.
• Completes daily tasks timely and thoroughly in accordance with standards.