Customer Service Cashier

Tampa Bay CSC, LLC; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Tampa Bay CSC, LLC is seeking a Front of House Guest Service position to greet Guests, take orders, and handle payments with a focus on hospitality and cleanliness. You will operate the POS system, assist with dining room service, and help maintain spotless FOH areas.

The role emphasizes teamwork, adherence to brand standards, and efficient guest interactions in a fast-paced dining environment.

Qualifications

• Greeting Guests and taking orders in a friendly manner.
• Processing payments including cash and card transactions.
• Maintaining cleanliness and sanitation in FOH and restrooms.

Responsibilities

• Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Operate POS system for taking all types of Guest orders.
• Charge Guests and process payments (cash, credit, debit).
• Answer phone queries and assist Guests with information and orders.
• Restock drink station and expo area; maintain restroom cleanliness.
• Maintain proper product temperatures and portion-control.
• Clean equipment as assigned and keep dining areas tidy.
• Complete daily tasks timely and in accordance with standards.

Skills

Customer service

POS operation

Cash handling

Team player

Tools

POS system

Job description

Summary of Position

Performs a variety of duties including greeting/serving Guests, operating POS system for order taking, receiving payments & maintaining cash drawers, beverage preparation, stocking supplies, running orders, serving Guests in dining room and maintaining cleanliness/sanitation standards for FOH and restrooms.

Duties & Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player-support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
• Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
• Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
• Interact with Guests in a friendly and efficient manner.
• Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean.
• Maintains proper product temperatures per standards.
• Maintains portion-control for products per standards.
• Cleans equipment, as assigned, thoroughly and in a timely fashion.
• Keeps floor in work or service area clean and free of debris.
• Completes daily tasks timely and thoroughly in accordance with standards.