Customer Service Cashier

Chicken Salad Chick; Fairhope (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Chicken Salad Chick in Fairhope, AL is seeking a friendly Front of House team member. Greet guests, take orders, operate the POS, and handle payments while maintaining a clean dining area.

You will stock stations, assist with dining room service, ensure proper temperatures and portions, and support teammates to deliver quick, accurate service in a busy environment. No formal experience required; we value reliability, teamwork, and a willingness to learn.

Qualifications

• Greet Guests and take food/beverage orders.
• Charge Guests and collect payments (cash, card).
• Maintain cleanliness and sanitation standards.
• Stock supplies and restock drink station.
• Assist with dining room service and expediting orders.

Responsibilities

• Greet Guests, take food/beverage orders, expediting orders, and assist with dining room service.
• Operate POS system for all guest orders and payments.
• Maintain cleanliness of dining area, restrooms, and front-of-house.
• Restock drink station and expo area; ensure proper product temperatures.
• Keep floors clean and assist teammates to ensure smooth service.

Skills

Guest service

POS system

Cash handling

Team player

Food safety

Communication

Tools

POS system

Job description

Summary of Position

Performs a variety of duties including greeting/serving Guests, operating POS system for order taking, receiving payments & maintaining cash drawers, beverage preparation, stocking supplies, running orders, serving Guests in dining room and maintaining cleanliness/sanitation standards for FOH and restrooms.

Duties & Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player-support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
• Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
• Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
• Interact with Guests in a friendly and efficient manner.
• Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean.
• Maintains proper product temperatures per standards.
• Maintains portion-control for products per standards.
• Cleans equipment, as assigned, thoroughly and in a timely fashion.
• Keeps floor in work or service area clean and free of debris.
• Completes daily tasks timely and thoroughly in accordance with standards.